Senthil Kumaran Theatres Help

What ever way you booked tickets via Online or Counter, there wont be any refund if you miss the show. Seats will be remain EMPTY for your booked seats and we cannot place any others to watch in your booked seats.

Payment detected but seats not allotted or no seat confirmation, don't worry email us immediately .

We will refund your amount to your card with in 1 week time based on both party Bank process ( Our bank and your bank ).

If any booking issues, we cannot provide selected seat. Reason those seats will be available free in 10 mins for booking. You can either re-book same seat or email us immediately to , we will process your refund.

Kindly understand, without seat confirmation we cannot provide seats for payment issues.

IF you did not get SMS confirmation for your current booking, check "Booking History" , if there is NO booking details in Booking History, then paid amount will be refund to your respective card. This considered, your booking did not go through and you need to re-book again.

As soon as your payment confirmed, we send Booking confirmation details via SMS to registered mobile number. Incase if you don't receive SMS , kindly check your Booking History.

You're allowed to book only 2 Transactions per day. Each Transactions you can book 6 seats, so maximum 12 tickets per day.

Yes, sure you can ask your friends or family to use it. But make sure you're not selling it as commercial purpose.

Yes, you will get your amount back to your Debit or Credit card within 15 or more working days. We knew it takes huge time for Refund, but our payment gateway bank and customer bank takes much time to process.

Note : Bank will take Refund processing Fees during Refund.

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